Privacy Policy

    Last updated: April 2025

    Would you like to exercise your data protection rights?

    1. Personal Information Protection Officer

    CLIC – Le réseau linguistique designates a personal information protection officer responsible for ensuring compliance with Law 25.

    For any questions, you can contact us at client@clicnetwork.com.

    2. Personal Information Collected

    We collect the following information:

  1. First and last name
  2. Email address
  3. Phone number
  4. Company name (if applicable)
  5. Spoken language and desired language
  6. Learning objectives
  7. Browsing data (cookies, IP address, pages visited)

    8. 3. Purposes of Collection

    Your personal information is used to:

  8. Respond to your information requests
  9. Offer services tailored to your needs
  10. Follow up on your language training
  11. Send you marketing communications (with your consent)
  12. Improve our website and services

    13. 4. Consent

    By using our website and submitting your information through our forms, you consent to the collection and use of your data in accordance with this policy.

    You may withdraw your consent at any time by contacting us at client@clicnetwork.com.

    5. Disclosure to Third Parties

    Your personal information is not sold to third parties. It may be shared with:

  13. Our technology service providers (hosting, CRM)
  14. Competent authorities when required by law

    15. We ensure that these third parties comply with privacy standards equivalent to ours.

    6. Google Analytics

    Our website uses Google Analytics to analyze traffic and improve the user experience. This tool collects anonymized data about your browsing.

    You can disable Google Analytics by installing the Google Analytics opt-out add-on.

    7. Cookies

    Our website uses cookies to enhance your browsing experience. Non-essential cookies (analytics, marketing) are blocked by default until your explicit acceptance, in compliance with Law 25.

    You can manage your cookie preferences at any time via the consent banner.

    8. Retention Period

    Your personal information is retained for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

    9. Security

    We take reasonable security measures to protect your personal information against loss, unauthorized access, disclosure, alteration, or destruction.

    10. Your Rights Under Law 25

    As a Quebec resident, you have the following rights:

  15. Right to access your personal information
  16. Right to rectify your information
  17. Right to withdraw your consent
  18. Right to data portability
  19. Right to file a complaint with the Commission d'accès à l'information du Québec

    20. To exercise your rights, use our data protection request form or contact us at client@clicnetwork.com.

    11. Marketing Communications

    With your consent, we may send you marketing communications by email. You can unsubscribe at any time by clicking the unsubscribe link in each email.

    12. Changes to This Policy

    We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the updated date.

    For any questions about this policy, contact us at:

    client@clicnetwork.com